2004年1月山东自考旅游英语选读真题00837

山东省2004年1月高等教育自学考试

旅游英语选读试题

课程代码：00837

Ⅰ.Multiple Choice:(1×20=20)

Directions: In this section, you are given 20 questions, beneath each of which are four choices marked A, B, C, and D. You are to make the best choice either to complete the incomplete statement or to answer the question.

1.Plaese identify one member which does not directly report to the general manager in the organizational chart of the hotel.

  A. Resident Manager    B. Food & Beverage Manager

  C. Personnel Director    D. Front Office Manager

2.Which of the following city is NOT included in the “Six Great Ancient Capitals” in China?

  A. Kaifeng     B. Chengdu

  C. Hangzhou    D. Nanjing

3.The development of hospitality sees four stages, which are ______ in succession.

  A. inn; grand hotel; commercial hotel; hotel chain

  B. grand hotel; inn; hotel chain; commercial hotel

  C. inn; grand hotel; hotel chain; commercial hotel

  D. grand hotel; inn; commercial hotel; hotel chain

4.The ______ department has been called the lifeblood of the organization.

  A. personnel    B. sales

  C. food & beverage   D. rooms

5.______ is the single most important factor in the success or failure of the hotel as a profit-making enterprise.

  A. Repeat business in the restaurants; banquet rooms and sleeping rooms

  B. Proper maintenance and provision of hotel services

  C. Emphasis  on energy conservation

  D. Proper attention to the guests’ needs for food & beverage

6.Which of the following is NOT the impact of tourism on values and norms?

  A. Changes in family structures and values

  B. Adoption of servile attitude towards tourists

  C. Increase in prostitution

  D. Changes in eating habits

7.In ______,the United States established the first of its national parks at Yellowstone.

  A. 1872    B. 1883

  C. 1849    D. 1869